Request Yo Racks (Now)!¶
The city of Austin offers the possibility to apply for the free installation of bike corrals on the right of way/parking spot close to businesses. The process requires the requester to write an email to a specific service of the city, and include additional information about the location and the business owner(s).
But there are two problems with this approach:
The first problem is that people do not want to spend the time to write the email and collect the necessary information.
The second one is that, in spite of the fact that the people in charge of the program are willing to help, the process is not completely straightforward:
"There will generally be at least a few back and forth messages associated with a bike parking request."
“Request yo rack” proposes to simplify the process by automating all these tasks, and reducing the requester efforts to 3 simple steps:
- Select the location on the map
- Review/Edit the information